Shipping Perishable Chocolates
Choose Your Delivery Date
You can select the delivery date for your order during the checkout process. Orders can be placed up to 4 weeks in advance of the desired delivery date. After your order is placed, you can review your delivery date and shipping updates by clicking...
Shipping Rates
SHIPPING RATESContinental United StatesGround$152-Day $25Overnight$35Non-Continental US & International Options2nd DayHawaii$58+Alaska $58+Canada$100+Puerto Rico$25Please note that free shipping is not available for Hawaii, Alaska, Puerto Rico, or...
Warm Weather Shipping Notification
To reduce the risk of melted chocolate on orders shipping to destinations with warm weather or longer transit times, we offer 2-Day Shipping. Ground shipping availability varies throughout the year based on the temperatures and time in transit....
Where is my order and how can I track a package?
Your shipment tracking information is available through several channels. You can access the most up-to-date and detailed updates in the email sent when the label is created or via the status link in your confirmation email. This will allow you to...
Why can't I choose ground shipping?
We work hard to ensure that our chocolate is delivered fresh and in perfect condition. To reduce the risk of melted chocolate on orders in transit to warm weather destinations, we are unable to offer Ground shipping to AZ, CA, FL, and TX year-...
Do you require a signature for my package?
We don't require a signature for delivery on most of our packages, except for Wine + Chocolate gift sets which always need the signature of a recipient 21 years or older due to laws regarding alcohol delivery. The decision to leave an unattended...
My order was not delivered on time.
While we do everything in our power to ensure your order delivers exactly when scheduled, in some instances early or late delivery may occur. Once an order has shipped, we are not responsible for delays in transit caused by high package volume,...
Does Vosges Haut-Chocolat offer international shipping?
We currently offer shipping to the United States, Puerto Rico, and Canada only. Outside of Canada, we are unable to ship our haut-chocolat internationally. This is due to the perishable nature of our products, the days in transit, and the strict...
Where does my chocolate ship from?
All of our haut-chocolat is produced in small batches at our Chocolate Temple in Chicago. All packages ship from the same facility via our primary carrier, FedEx.
Do you offer Same Day Delivery?
We offer same-day delivery services in the Chicago area only, Monday through Friday. This will require a $30+ delivery fee. Let us know your preferred 2-hour delivery window and any special delivery instructions. Your order will be delivered in a...
What if my address isn't a home or business?
Vosges Haut-Chocolat also offers delivery to hotels, hotels, businesses, and apartment buildings.Shipping to a hotel, make sure to include the name of the recipient, as well as the hotel/venue name in the address. We encourage you to let the...