All articles

Can I change the shipping address on my order?Updated 7 days ago

If you need to change the shipping address for an order, contact our Chocolate Concierge team as soon as possible. Please reach out within two hours of placing your order so we have the best chance to review your request before fulfillment begins. During the busy holiday season, orders move through fulfillment quickly. 

Email [email protected] or contact us here. You can reach out 24/7 and our virtual assistant will be able to assist you with address changes. Include your order number and the correct shipping address in your inquiry.

After the two-hour window, or once your order is being prepared or has shipped, we may not be able to change the address. Our team will confirm what is possible for your order.

Was this article helpful?